Responsible Gambling
GENERAL
Gambling problems are often linked to poor mental health and can lead to conditions such as depression, anxiety, and suicidal thoughts. These issues can also negatively impact relationships with family, work, and academic performance, and may result in financial difficulties or even illegal activities.
Gambling should be a fun and enjoyable activity, not a way to make money. Unfortunately, gambling abuse can sometimes lead to serious problems. This casino prioritizes the well-being of its customers and strives to offer a safe and trustworthy service that can be used responsibly.
This casino does not permit underage gambling (for individuals under 18 years old) and does not target minors or mentally vulnerable individuals. Advertising, sponsorships, and marketing efforts are carefully crafted to ensure they do not reach underage audiences. If you share your computer with minors, it is essential to ensure they do not have access to usernames, passwords, or banking details. Software such as NetNanny and Cyber Patrol can help restrict access to gambling.
Regular checks are conducted to verify the age of customers, ensuring all players meet the legal age requirements. If a customer’s age cannot be confirmed during these checks, additional information may be requested for verification. Access to the account may be restricted, and funds may be frozen until the customer's legal age is conclusively confirmed.
The legal age for gambling is determined by the laws of your country, typically 18 years. Customers are responsible for ensuring compliance with these laws when registering and using the casino’s services.
Advertising campaigns and promotions by this casino are designed to avoid misleading customers or misrepresenting the services offered. Customers are clearly informed about their chances of winning and the risks involved. The services are intended for entertainment purposes, and excessive spending is not encouraged.
To assess your level of gambling addiction, consider answering the following questions:
- Is your spending out of control?
- Do you borrow money or steal to continue gambling?
- Have you been spending less time with family or loved ones?
- Are others' opinions about your gambling habits starting to irritate you?
- Have you lost interest in hobbies or leisure activities?
- Do you feel depressed or have suicidal thoughts because of losses?
- Have you lied about the time or money spent on gambling?
If you answered “Yes” to most of these questions, you might have a gambling problem. It’s never too late to acknowledge addiction and address it.
This casino values its customers and aims to prevent contributing to gambling problems. Here are some tips to help reduce the risk of addiction:
- Don’t consider gambling as a primary source of income.
- Set limits on the time and money you spend gambling and stick to them.
- Only gamble with money you can afford to lose.
- Avoid chasing losses.
- Don’t gamble under the influence of alcohol, drugs, or when feeling depressed.
For customers aiming to manage their gambling habits, this casino provides a voluntary self-exclusion service. You have the option to close your account or restrict gambling activities for durations of 1 month, 6 months, or 1 year. During the self-exclusion period, your account will remain closed until the specified timeframe has elapsed.
While you may request to lift restrictions before the self-exclusion period ends, the casino reserves the right to make the final decision. Additionally, maximum stake limits can be established upon request. Any changes to these limits will be implemented 24 hours after the update.
During the self-exclusion period, customers are prohibited from attempting to open new accounts. The casino assumes no financial liability or accountability if a customer continues gambling by creating a different account under another name or address. In exceptional circumstances, an account may be reopened before the self-exclusion period concludes, subject to the casino's discretion.